Frequently Asked Questions
Why Choose Ayla Compared with other brands in the market.
We had skive through hundreds of reviews and understand the issues which users face and what is their needs.
What's the differences between Flujo Backrest Glide Systems vs the backrest of other brands in the market.
Ayla adpoted the Dual direction 4 Step system, allowing the backrest height to be fully accostomed while silted and tilted back. This allows users ro find the best backrest height for any body size while most ergonomic chairs in the market Is using the Singular Direction system which will just auto reset which can be quite a hassle.
Why the Flujo MegArmRest ?
The MegArmRest Extra Large surface provides ample support to the elbows and arms comfortably whiled seated on the Aylay ergonomic chair, regardless of your heirght, angles or directions.
What is the Warranty Period and its coverage?
The Warranty Period is 12 Years starting from the date of purchase.
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ORDERS, Delivery & Installation
How will I know is my order been processed ?
Once we received your order and automated email will be send to the email address which you provide during your order.
Can I cancel my order ?
Yes, you can cancel your order 1 day before delivery with no charges.
How much is the delivery charges
Orders above $100 is free and order below $100 will depends on the size of the products. Before you check out the delivery charges will be reflected .
How to install ?
There is very clear instruction manual in the packaging of the products. If you still face issues on the install please contact our friendly customer service and we will try our best to guide you,
Do you provide installation services ?
Yes we do provide but there will be charges.